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Consumer Driven PRO

Jun 18, 2019

A Message From the Editor

Check out today's lineup for a couple of articles highlighting how consumer preferences are driving change in the health care industry. Desire for convenience and access to care is expected to spur development of urgent care and retail clinics, and younger generations appear to be jeopardizing the future of the primary care physician. The question now is whether existing health systems can adapt to the new consumer-driven world or whether they'll be forced out by disruptive new entrants.

– Emily Payne, BenefitsPRO managing editor


Americans want health care providers involved in food, housing, transportation needs

By Marlene Satter

How can doctors, nurses and other care providers to help patients get past social barriers to care? Read More

Market Insights

Monopoly-like consolidation common in health care, study says

By Scott Wooldridge

Domination by one or a few companies in various sectors of health care may have a bigger impact than we realize. Read More

Market Insights

What's happening with HSA growth?

By Emily Payne

HSA enrollment has slowed in recent years. What's behind the trend, and will it continue? Read More

Market Insights

Traditional primary care still popular, but demand for alternatives is growing

By Scott Wooldridge

The future of the primary care physician may be in jeopardy as younger generations embrace new forms of care. Read More


More than rent, taxes or groceries, consumers worry about health care costs

By Scott Wooldridge

Many Americans have had to choose between paying rent and paying for health care. Read More

Market Insights

Hospitals and health systems too slow In responding to consumer demands

By Scott Wooldridge

According to consumers, health systems are coming up short on digital access, price transparency and affordability. Read More


Health care data hacks drawing attention of Congress

By Robert Langreth

Senators wrote to Quest Diagnostics asking about its recent breach, one of a growing number of such incidents in the... Read More


Opioid prescriptions continue to decline

By Marlene Satter

Doctors are pushing lawmakers to take additional action to curb the epidemic, such as removing barriers to treatment. Read More

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